Shipping policy

At Gripz, we aim to make delivery as simple and reliable as the products we create. Below you'll find everything you need to know about shipping your order.

Order Processing

  • Orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).

  • Once your order has been dispatched, you'll receive a confirmation email with tracking details.

Netherlands

We currently ship throughout the Netherlands

Estimated Delivery Times

  • Standard Delivery: 2–4 business days

Delivery times are estimates and may vary during busy periods or due to courier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

Free shipping promotions may be available throughout the year and will be clearly displayed on our website.

Order Tracking

Once your order has been dispatched, you'll receive an email containing your tracking information so you can monitor your delivery every step of the way.

Delivery Information

Please ensure your shipping address is correct before completing your order. Gripz cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address information.

International Shipping

We are currently focused on serving customers within the Netherlands International shipping may become available in the future as Gripz continues to grow.

Delayed or Lost Deliveries

While we work with trusted delivery partners, delays can occasionally occur due to circumstances beyond our control.

If your order has not arrived within the expected delivery timeframe, please contact us and we'll be happy to assist.

Damaged Parcels

If your order arrives damaged, please contact us within 48 hours of delivery and include photographs of the packaging and product so we can resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping or your order, please contact us at:

Email: info@weargripz.nl

We're always happy to help.